Features and Benefits
- Easy to follow voice prompt to guide you through the call
- Scheduling of conference call can be made either by phone in to a life operator or via an IVR Management module for operator
- Full duplex, half duplex or simplex conversation
- Attended or unattended conference
- Supports On-Demand-Conference where a conference session can be set up by the participant as when they require without prior scheduling with the operator/service provider
- Control during a conference call such as option to dial out to other participants, disconnecting or muting of the existing conference participant
- Secured Conference Call or no unauthorized participants as a PIN can be provided before joining a sensitive or confidential conference session
- Announcement of entry or exit of participant to or from a conference
- Supports phone in (where all participants call in the system) or phone out (whereby the system calls out to all participating individuals to join a conference)
- Supports recording or playback of a conference session, which is useful for later access by absent participant or future reference
- Supports conference call polling where voting can be made via their touch-tone phone
- Supports multi-lingual
- Call Detail Reporting
- Supports analog or digital network interfaces
- Modularly designed
- Scaleable
- Flexible configuration
- Robust
- Proven Platform
- Quick investment payback
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