As pioneer in the communications industry. CTAPPS has been designing and developing integrated telecommunication solutions, helping businesses such as Telcos, ASP and Corporations to create customers engagement with the aim of building loyalty.
Many successful brands engage their customers by understanding their customers' needs.
We create emotional connections with your customers through innovative solutions and technology.
Be ready for customers and adjust your business processes in serving them efficiently.
Our technology solutions will cover your needs, no matter how big or small your customer base is.
Businesses that respond quickly to customer enquires gain a competitive advantage.
An improvement in customer service will enhance customer loyalty to your brand and business.
We build customer loyalty by integrating telecommunication solutions into businesses
We increase revenue and process information efficiently through workflow automation
ARIA - Contact Center
Improve and automate customer service transactions through advance computer-telephony integrations.
Deliver voice and short message service (SMS) at ease to increase brand awareness and customer engagement.
eBlast - Voice & SMS Blast
Captures all outgoing telephone calls and converts them into a variety of reports for expense-monitoring and audit.